Stephene Nardo, Managing Director of Zoetis Philippines, Malaysia and Singapore (Contributed photo)
WITH extensive experience gained in leadership roles in various multinational pharmaceutical organizations in the Philippines and across Asia, Stephene Nardo moved into the animal health industry in 2018 when he took on the role of Managing Director of Zoetis Philippines and expanded its scope in 2020 to include Singapore and Malaysia.
Her consistent focus on developing high-performing teams, supporting the growth and development of colleagues, and establishing a culture of diversity, inclusivity and accountability have helped Zoetis be recognized as the one of the “Best Workplaces in the Philippines” for 2021.
Here is an interview with Stephene that provides insight into what makes the company an employer of choice in the Philippines.
Q: How would you describe your business to someone outside of your industry?
A: Zoetis is the global leader in animal health, driven by a single purpose: to care for our world and humanity by advancing animal care. As proud colleagues of Zoetis, we try to embody this goal in the work we do every day by engaging our customers in the companion animal sector as well as the animal husbandry industry in various welfare initiatives. being people and animals. Zoetis is the global market leader due to its exceptional portfolio of products and services that enable our customers to predict, prevent, detect and treat animal diseases across a continuum of care that other companies are unable to. provide as comprehensively as Zoetis.
Q: How would you describe the corporate culture?
A: The Zoetis culture is guided by our core beliefs: our colleagues make the difference; Always do the right thing; Customer obsessed; Run it like you own it; and We are a Zoetis. Bringing these core beliefs to life results in the leadership team placing the success and well-being of their co-workers at the forefront of their decisions, where individual co-workers view customer satisfaction as a daily priority, where opportunities recognition and reward are maximized and where everyone enjoys working together and succeeding as a team.
Q: How have you created a positive corporate culture?
A: It starts with the belief that the company can only be as good as its employees. It is therefore imperative to foster a working climate where people really look forward to going to work every day, where they are motivated to always give their best for their clients and colleagues, and where they know that their management team works for their success, growth and well-being.
As a leader, I champion transparency, fairness and accountability while ensuring accessibility to all colleagues and clients. We hold regular communications on company strategy, market updates and people development to ensure everyone is informed and aligned.
Beyond work, the company also organizes activities that appeal to the social responsibility interests of colleagues. We adopted the community of Binayoyo in Rizal province, where colleagues helped set up a clean water system and engaged these families in livelihood programs. As a company, we also believe in having fun together. So our regular activities such as virtual TGIF sessions, friendly competitions (e.g. virtual race, “Biggest Lozer”) and simply finding time to bond whenever possible are a few examples of our colleagues’ priorities. in terms of well-being.
I have to admit that maintaining a positive work climate often becomes difficult in the midst of serious business challenges such as the Covid-19 pandemic and the African Swine Fever outbreak. In these situations, the management team takes an active role in directly involving colleagues in the company’s unwavering commitment to support them in these difficult times.
Q: From a leadership perspective, what lessons have you learned from this difficult time?
A: In times of extreme challenges, people and their values will be tested. A specific example for us was our ability to balance the safety and well-being of our colleagues with the need to stay productive and meet our business obligations. But given Zoetis’ commitment to people, there has never been a question of our primary responsibility to keep our colleagues, their families, and ultimately our customers safe. We made sure everyone was safe, felt safe and supported throughout the pandemic.
Upon learning of the huge cost of hospitalization due to Covid-19, we immediately doubled the hospital allowance for all colleagues for their peace of mind. During the lockdowns, we kept everyone engaged through regular learning and entertainment programs. And where permitted, we have provided our colleagues with all the tools and guidance needed to ensure their safety when meeting customers outdoors. Employees responded by doing their best to achieve company goals. (SPONSORED CONTENT)